Shopify Maintenance & Support

Your Shopify store, looked after every day

A dedicated Shopify team for fixes, updates, speed and new features, so you can focus on selling while we keep the store running smoothly.

First reply within 30 minutesOne point of contactMonthly reports
Support plans

Support that fits your store

Flexible monthly plans. Tell us about your store and we will suggest the right fit.

For new and small stores

Essential

  • Monthly store health check
  • Theme & app updates
  • Bug fixes
  • Email & WhatsApp support
Get a quote
For growing brands

Growth

  • Everything in Essential
  • Speed & SEO tuning
  • Campaign & landing page setup
  • Priority response
Get a quote
For high-volume stores

Scale

  • Dedicated developer hours
  • Conversion testing
  • Custom features & integrations
  • Monthly performance review
Get a quote
What we handle

All the jobs that keep a store healthy

Fixes & troubleshooting

Broken layouts, checkout issues, app conflicts and errors, fixed quickly.

Updates

Theme and app updates applied safely, with a backup first.

Speed tuning

Regular checks and fixes to keep pages fast on mobile.

Campaign setup

Sale banners, landing pages and discount setups for every season.

Product & content updates

New products, collections and page edits when you need them.

Reports & advice

A clear monthly summary of what we did and what to improve next.

Getting started

Up and running in days, not weeks

  1. 01

    Onboard

    We get secure staff access and learn how your store works.

  2. 02

    Audit

    A full health check of speed, apps, theme and SEO.

  3. 03

    Fix priorities

    The most urgent issues are fixed first.

  4. 04

    Ongoing care

    Monthly maintenance, requests and reports.

FAQs

Support questions

What counts as a support task?

Anything from fixing a bug or updating an app to adding a new section, setting up a sale or speeding up a page. If you are unsure, just ask.

How quickly do you respond?

We reply within 30 minutes during business hours (10 AM to 8 PM IST, Monday to Saturday), and urgent store issues are prioritised.

Can you take over a store built by someone else?

Yes. We start with an audit so we understand the theme, apps and any custom code before making changes.

Do I need a long contract?

We offer flexible monthly plans. Talk to us and we will recommend what suits your store.

Free consultation

Let’s grow your
business online

A senior solution architect responds within 30 minutes during business hours (10 AM to 8 PM IST, Monday to Saturday). Or ask our AI assistant right now.

Book a free consultation

Share a few details and a senior solution architect will reach you on WhatsApp.

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